BTL
There are Below-the-Line (BTL) campaigns and then there are the likes launched by Ford in India which redefine benchmarks in terms of consumer engagement. In a bid to attract more consumers towards its best selling vehicle Figo, the US auto major launched its largest ever advertising campaign christened ‘Swap your drive’. The campaign is based upon the idea of prospective customers swapping their old cars for any of Ford’s model for a week. Challenging people’s perceptions head-on is the best way to transform opinions. Nothing influences a customer’s notions about a car as much as an extensive ownership experience. Ford seems to have turned the very idea of customer engagement on its head
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